Shipping & Returns
SHIPPING AND REFUND POLICY
The Color Craft is a unit of Lunia’s. You will be billed and shipped from our parent company – Lunia’s.
We will email you the tracking number of the courier used to ship your purchase order. Please verify your address during checkout. We will not take any responsibility for any wrong addresses.
Estimated Shipping time within India – 3-7 business days
Estimated shipping time outside India – 15-21 business days (depending on the destination).
If you are unsatisfied with the product, please ship it back to us in original condition to get an exchange or refund.
For damaged/broken goods : Please report within 3 days of receiving the goods. Send us a photo of the damaged goods and our customer care will assist you. If needed, kindly ship it back to get a free replacement.
Note: Please provide us with the tracking no. of the courier used to return goods.
Within India Shipments: Parcels take 3-7 business days for delivery. Shipping is free for purchase above Rs.1000. A nominal shipping fee of Rs.50 will be charged for purchases below Rs.1000.
Outside India: Currently, we ship all our worldwide parcels from India. Parcels take 15-21 business days to deliver. Shipping is free for purchase above USD150. A flat shipping fee of USD15 is applicable on purchases below USD150. The customer will be responsible for any duties or taxes on their purchases.